These codes appear when a product cannot finish activation, or cannot accept the license on this computer. Email support@zendir.io and include the code. A short note about what you were doing is usually enough.

Z-SHR-LIC-001

Device activation failed

Activation did not complete on this computer.

Suggested fix: Email support@zendir.io and include this error code.

Z-SHR-LIC-002

License file invalid or corrupt

The license file could not be read.

Suggested fix: Email support@zendir.io and include this error code.

Z-SHR-LIC-003

License signature verification failed

The license could not be verified.

Suggested fix: Email support@zendir.io and include this error code.

Z-SHR-LIC-004

MAC address does not match license

This computer is not listed on the license.

Suggested fix: Email support@zendir.io and include this error code.

Z-SHR-LIC-005

License app name mismatch

This license is for a different application than the one that is running.

Suggested fix: Email support@zendir.io and include this error code.

Z-SHR-LIC-006

License expired

The license expiry date has passed.

Suggested fix: Email support@zendir.io and include this error code.

Z-SHR-LIC-007

Embedded license certificate missing

The application could not load the certificate it uses to check licenses.

Suggested fix: Email support@zendir.io and include this error code.

Z-SHR-LIC-008

License public key extract failed

The application could not read the key it uses to check licenses.

Suggested fix: Email support@zendir.io and include this error code.