If a message includes a code such as Z-STU-LOAD-001, search for it here. The code is enough. If the product showed it, it is listed on one of the pages below.
Each entry explains what happened and a next step. When that step is to email us, write to support@zendir.io and include the code. That helps us find the same entry.
Groups
- Licensing covers activation and license files.
- Opening a Project covers opening a saved project or simulation file.
- Importing a Project covers bringing a project or simulation file into the library.